Terms & Conditions

Introduction

These Terms and Conditions govern your access to and use of the Serden Group LLC website, online forms, content, communications, and related online services. By accessing or using our website, or by submitting information through our website, you agree to be bound by these Terms and Conditions.

These website Terms and Conditions are separate from any written construction, remodeling, design-build, proposal, estimate, change order, financing, or project agreement. If a written project agreement conflicts with these website Terms and Conditions, the written project agreement will control for that project.

1. Use of the Website

You may use this website for lawful purposes only. You agree not to misuse the website, interfere with website security, attempt unauthorized access, submit false or misleading information, upload malicious code, scrape content without permission, or use the website in any manner that violates applicable laws or the rights of others.

2. Estimates, Consultations, and Project Information

Information submitted through the website is used to help Serden Group LLC understand your project and respond to your inquiry. Submitting a form does not create a construction contract, guarantee availability, guarantee pricing, or obligate Serden Group LLC to perform work.

Any estimate, quote, proposal, timeline, design concept, or scope discussion is preliminary and non-binding unless confirmed in a written agreement executed by the applicable parties. Pricing, availability, materials, timelines, and scope may change based on site conditions, customer selections, permits, inspections, hidden conditions, engineering requirements, subcontractor availability, and other project-specific factors.

3. Appointments and Communications

You agree to provide accurate contact information and project details when requesting an appointment, consultation, or estimate. If you need to cancel or reschedule, please notify Serden Group LLC as soon as reasonably possible.

Serden Group LLC may contact you by phone, text message, email, or other reasonable communication methods regarding your inquiry, appointment, estimate, project, account, invoices, scheduling, customer support, or service requests.

4. Text Messaging Terms

If you provide your phone number and opt in to receive text messages, you consent to receive transactional messages related to services you requested, including appointment reminders, estimate notifications, project updates, invoice notifications, and customer service messages. If you separately opt in to receive marketing messages, you may also receive promotional messages, offers, and service updates.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent to receive marketing text messages is not required as a condition of purchasing goods or services. Mobile opt-in information and text message consent data will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

5. Website Content

The content on this website is provided for general informational and marketing purposes. We strive to keep the information accurate and up to date; however, we do not guarantee that all content is complete, accurate, current, or free from errors.

Photos, examples, descriptions, timelines, financing references, offers, reviews, and service descriptions may not represent every project outcome. Actual results vary based on project conditions, scope, materials, selections, design, code requirements, and other factors.

6. Intellectual Property

All website content, including text, graphics, logos, images, videos, layout, design, icons, and other materials, is owned by or licensed to Serden Group LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, publish, display, or use website content for commercial purposes without prior written permission.

7. User Submissions

By submitting information, photos, messages, project details, or other materials through our website or communications, you represent that you have the legal right to provide such information and that it is accurate to the best of your knowledge.

You grant Serden Group LLC a limited, non-exclusive right to use submitted information as reasonably necessary to evaluate your project, prepare estimates or proposals, communicate with you, perform requested services, maintain business records, and comply with applicable legal obligations.

8. Third-Party Links and Services

Our website may include links to third-party websites, maps, social media platforms, review sites, financing providers, payment processors, analytics tools, or advertising platforms. We are not responsible for the content, policies, security, availability, or practices of any third-party website or service.

9. No Professional Advice Through Website

Website content does not replace a project-specific inspection, consultation, engineering review, design review, permit review, written scope, or signed construction agreement. Do not rely solely on website content when making structural, legal, financial, permitting, or safety decisions.

10. Disclaimers

The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Serden Group LLC disclaims all warranties, express or implied, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, and non-infringement.

Serden Group LLC does not warrant that the website will operate without interruption, be error-free, remain continuously available, or be free from viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Serden Group LLC will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to your use of, inability to use, or reliance upon this website or any third-party website or service linked from it.

To the fullest extent permitted by applicable law, Serden Group LLC's total liability arising out of or relating to the use of this website shall not exceed US$100, or the amount you paid directly to Serden Group LLC for use of the website, if any.

12. Indemnification

You agree to defend, indemnify, and hold harmless Serden Group LLC and its owners, employees, contractors, representatives, and service providers from any claims, damages, liabilities, losses, costs, and expenses arising from your misuse of the website, violation of these Terms and Conditions, submission of inaccurate information, or violation of any applicable law or third-party rights.

13. Offers, Promotions, and Financing

Any offer, promotion, discount, or financing reference may be subject to eligibility requirements, expiration dates, credit approval, lender terms, project minimums, service area limitations, or other restrictions. Serden Group LLC reserves the right to modify, suspend, or discontinue any offer, promotion, financing option, or discount at any time unless otherwise required by law or a signed written agreement.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. Any dispute relating to these Terms or the use of this website shall be brought in the state or federal courts located in Clark County, Washington, unless otherwise provided in a separate written agreement.

15. Changes to These Terms

Serden Group LLC may update these Terms and Conditions at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms and Conditions.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact: